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iPod appears on the Mac OS X desktop but not in iTunes      
Written by yangying   
March 13, 2008 09:38

This document applies to Macs. If you are using Mac OS X 10.3.4 or later, go here. If you have a PC with Windows.

Make sure to use the right cable when you connect iPod or iPod mini to your Mac.

iPod models that have a dock connector may come with two cables:

  • Dock Connector to FireWire cable

  • Dock Connector to USB cable

Use the Dock Connector to FireWire cable to connect iPod or iPod mini to your Mac.

If you have Mac OS X 10.3.4 or later installed, you can use the Dock Connector to USB cable. With earlier Mac OS X versions, the iPod will not appear in iTunes if you use this cable.

iPod mini (Second Generation) comes with a Dock Connector to USB cable. Click here for more information.