Note: This article is for Windows users. If you have a Mac, we have a separate article for you if your iPod doesn't appear in iTunes or on the Mac desktop. If you have an iPod touch, check this document.

This document applies to Macs. If you are using Mac OS X 10.3.4 or later, go here. If you have a PC with Windows.

Learn how to safely disconnect iPod if it still displays the "Do not disconnect" message after you eject it from the computer.

Learn about iPod's Hold switch.

Find out what you can do if you see a folder icon with an exclamation point when you turn on your iPod.

Note: This article is for Mac users. If you are using Windows, we have a separate article for you if your Windows PC doesn't recognize iPod. If you have an iPod touch, check this document.